Self-Serve Account Upload

Please use the template provided to send your accounts to InDebted. The following explains our template fields and how we use them. Fields marked with an asterisk are mandatory.

Data Field	Description
CustomerRef AccountRef*	These are the references that link our account and collection activities to your customers and accounts - these should be the same references you use for your customers and accounts. If you don't have distinct customer and account references, then omit one and we will use the same reference for both.
DueDate	If you don't provide this, we'll use a date that is 30 days ago.
Balance *	This is the amount that we will be attempting to collect from the customer.
Description	You can use this to describe the product purchased, or nature of the debt. It allows us to give the customer more context on why they’re hearing from us.
FirstName MiddleName LastName	It is important that you provide the customer's full name. If you do not store names separately, you can provide a FullName.
DOB	InDebted will not attempt to collect from customers under 18 years old. We prefer in the format YYYY-MM-DD. If your date format is different to this, please contact us.
	Contact Details Collect is a digital-first collection platform. We will attempt to contact customers using all the emails and phone numbers (SMS) that you provide.
Emails *	If you have multiple emails, then separate them with a semi-colon.
Phones *	Only mobile numbers will be used
AddressLine1 AddressLine2 City State Postcode	You should always provide the customer's address if you have it.